Powerful Features

Discover all the advanced capabilities that make Pusaka.ai the complete solution for building and deploying intelligent AI agents

Context-aware conversations
Natural, Personalized Chats
Ensure conversations flow naturally with real-time context awareness.
  • Define assistant personality, interaction style, and welcome message so users feel immediately understood and engaged
  • Set a fixed language or auto-detect and speak in the user's language for smooth, personalized chats.
  • Enable the personalization feature to remember user identity, preferences, and ownership
  • Enable clickable suggested responses for users to select instead of typing
Setup in minutes
Brand-Ready Launch
Launch a chat assistant that matches your brand in minutes.
  • Set or generate assistant name, avatar, and logo
  • Customize colors and fonts to match your corporate identity or choose from pre-built templates
Accurate, trusted answers
Manage Agent's Knowledge
Supply your agent with your specialized information to ensure it delivers accurate, up-to-date answers and fosters trust.
  • Restrict responses to your knowledge base so you can keep answers concise and accurate
  • Display citations inline or as footnotes, and link to the original source to let users verify information easily
  • Extract knowledge from text, tables, and images to acquire more detailed data and visual insights.
Multi-channel integration
Reach Users Anywhere
Expand your agent's reach by embedding it into all the channels your customer use.
  • Embed your agent on web and mobile sites for instant, on-page assistance with near-zero wait times
  • Access via WhatsApp so users can interact without installing a new app—making reminders and updates easier to catch
  • Connect to Instagram messaging to speed up replies and boost social media engagement
Secure permissions
Access Control
Decide who can communicate with your agent and which information they are permitted to access.
  • Set the agent as public to increase reach or as invite-only to ensure exclusivity and secure critical contacts.
  • Create user groups (e.g., Finance, HR) so the agent knows what information can or cannot be shared with each team
  • Limit how often users can view source content to protect premium data and reduce overexposure
Custom integrations
Use Your Own API
Connect your existing systems and services to automate workflows and deliver custom data in chat.
  • Import OpenAPI definitions or set up your own API endpoints
  • Configure actions such as HTTP method, parameters, authentication, and response handling—no coding required.
  • Define how the call is handled, including call rules and response formatting, before it's shown to the user.
Ready-to-use apps
Use Built-in Plugins
The platform includes a set of built-in plugins—ready-made applications that eliminate the need for users to develop their own APIs.
  • Each plugin can be configured using a simple user interface, making setup and customization easy
  • Available plugins include form submission, appointment scheduling, and natural language querying of database tables
  • Other plugins support sending reminders through messenger apps like WhatsApp and retrieving site reviews via Google Maps
Seamless agent handoffs
Collaborate with Other Agents
Enable your agents to work together by securely calling one another for specialized tasks and seamless handoffs.
  • Agents work together automatically to decide what to do and when for more effective task handling
  • Connect agents securely to protect data during inter-agent collaboration
Manage AI expenses
Flexible Credit & Cost Control
Limit how much previous conversation the AI remembers to reduce token usage and save credits
  • Limit how much previous conversation the AI remembers to reduce token usage and save credits
  • Pick lightweight AI models to lower costs while still getting reliable results
  • Set maximum response lengths to avoid long, unnecessary replies that waste credits.